Privacy Policy for Cloudverse Academy

1. Information We Collect

Cloudverse Academy collects the following personal data to facilitate course enrollment, communication, and other services:

• Personal Identification Information:
  • Name
  • Email Address
  • Phone Number
  • WhatsApp Number
  • Current Status (e.g., Student or Working)

We collect this information through various means, including course registration forms, surveys, and payment transactions.

2. How We Collect Data

We collect personal information from you in the following ways:

• Forms: When you register for a course or interact with our website, we collect details such as your name, email, phone number, WhatsApp number, and current status.
• Registrations: The registration process requires users to provide personal information to create an account and access course materials.
• Payments: During the payment process, we may collect additional information, such as billing information, to process your transactions.
• Surveys: We may collect information through voluntary surveys to better understand your preferences and improve our services.

3. How We Use Your Data

The personal information we collect is used for the following purposes:

• Communication: To send course updates, notifications, newsletters, and other information related to your enrollment or our offerings.
• Course Management: To manage your registration, assign courses, and track your progress.
• Marketing: We may use your data to inform you about new courses, promotions, or events offered by Cloudverse Academy. This may include email or WhatsApp notifications.

4. Sharing Your Data

We will not share your personal data with third parties, except in the following circumstances:

• Advertising Purposes: We may share your personal information with third-party advertising partners solely for promoting Cloudverse Academy’s services and offerings. These partners are restricted from using your data for any other purposes.
• Compliance: We may disclose your information to comply with legal obligations, such as to respond to subpoenas, court orders, or legal processes.

5. Data Storage and Security

Storage Location: Your data is stored securely within India in our cloud infrastructure.

Security Measures: We implement standard security protocols to protect your personal information. These include data encryption, secure access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Cloudverse Academy uses cookies and similar technologies to enhance your browsing experience. Cookies may be used to:

• Improve website functionality
• Provide personalized content
• Analyze site usage

By using our services, you consent to the use of cookies. You can control cookie preferences through your browser settings.

7. Data Retention

We do not have a specific policy for deleting or anonymizing data after a set period. Your personal data will be retained as long as necessary to fulfill the purposes outlined in this Privacy Policy.

8. User Rights

While we do not automatically offer options for data deletion, you can contact our support team to request access to, modification, or deletion of your personal data. We will respond to such requests in accordance with applicable laws.

For inquiries or actions related to your personal information, please contact us at support@cloudverseacademy.com.

9. Children’s Privacy

Cloudverse Academy does not intentionally collect personal information from individuals under the age of 13. If you are under the age of 18, we recommend that you use our services only with the involvement of a parent or guardian. If we discover that a child under the age of 13 has provided personal information, we will take steps to delete that information.

10. International Data Transfers

We do not transfer your personal data to countries outside of India. All data is stored and processed within India.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact us at:

Email: support@cloudverseacademy.com